Receipts from Sales Return Orders

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Presenter: Sune Lohse, Chief Strategy Officer

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How to manage receipts from sales return orders in Business Central?

A Sales Return Order is a Sales Order, where I receive back an item, I sold to a Customer.

This is what happens in the video

The Sales Return Order has the same functionality as a Sales Order.

I can handle the shipment/receipt and the invoicing separately.

This is a Sales Return Order.

Somebody agreed with the customer to send back these two item lines with these quantities, and first we handle the item transaction, when I received the item on the ramp, and I go to the Return Quantity to Receive, and enter the quantity to receive here.

I post the receipt on my Return Sales Order.

And that will post the item back into the inventory.

Now I made two Item Ledger Entries.

One is for these lines, and my Quantity to Invoice is now remaining.

and that is for the finance department to handle.