In Business Central you can control which email addresses receive different document types per customer through the Document Handling recipient mail setup. You add lines manually for each document type, or you add all sales documents at once using the Add Sales Document Setup function.
If you leave the email field blank on a line, Business Central falls back to the email address on the customer card. This happens even when a line already exists for that document type.
The same email setup is available for vendors.
Setting up document recipients per customer
The Document Handling recipient mail setup lets you decide where each type of document goes for a given customer. You can add lines manually, picking one document type at a time and entering the email address that should receive it.
If you would rather not add each line by hand, use the Add Sales Document Setup button. This adds all sales document types in one go, so you get a complete set of lines ready to fill in.
Specifying email addresses for each document type
Once the lines are in place, you type in the email address for each document. This gives you control over where invoices, order confirmations and other documents are sent.
If you leave the email field blank on a line, Business Central uses the email address on the customer card instead. The blank line does not block the document. It simply defaults back to the standard customer email.
The same setup for vendors
You are not limited to customers. The same email recipient setup is available on the vendor setup, so you can manage where vendor-related documents are sent in the same way.
Q&A
How do I add all sales document types at once in the recipient mail setup?
Use the Add Sales Document Setup button. It adds lines for all sales document types in one go, so you only need to fill in the email addresses afterwards.
What happens if I leave the email field blank on a document line?
Business Central uses the email address on the customer card instead. This applies even when a line already exists for that document type.
Is the document recipient mail setup only for customers?
No. The same setup is available on the vendor setup, so you can configure document recipients for vendors in the same way.