Order comments in email body

Templates for email body
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An intermediate video requires some previous experience with Business Central, but it is still easily accessible to most people. Intermediate Watch "the details", if you need detailed knowledge about a specific topic. These videos are only relevant for particular users. The Details This video includes functionality from the app "Document Handling" which is available at Microsoft AppSource. Click to visit AppSource. Document Handling

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Presenter: Christina Fausbøll, Product Manager

In document handling, comments made on the order or on the order line can be set into the email buddy.

In this example, I have set a comment on the order saying that the order should be delivered before the summer holiday.

When I send this order with document handling, I will be asked if I would like to add the comments from the header and the lines.

If I’d like to ignore those being set in, I press No, but in this case, I would like to add the comments.

And now the comment from the document has been set into my email body.

I can disable this functionality in document handling setup.

So if I never want comments to be added to my email bodies, I can enable the ignore comments on orders.