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Working in Business Central often means jumping between records to compare information or check details. Instead of clicking back and forth in the same window, you can pull individual records out into separate windows and keep them open side by side. This lets you compare two customers at once and see your changes reflected in real time.
You open a record in its own window from the customer card. Select the customer you want, then choose to view it in a separate window, or use the keyboard shortcut Alt+Shift+W. The record opens as its own window that you can position alongside the list or other cards.
Open a record in a separate window in Business Central
Go to the customer list and select your first customer to open the customer card. From there you can open the card in a separate window. The fastest way is the shortcut Alt+Shift+W, which lifts the current record out into its own window.
Once the window is open, you can keep it visible while you continue working in the list view or in other cards.
Changes update in real time across windows
When you edit a record in its own window, the change shows up immediately in the list view. For example, if you change a customer name from “Bike Master” to “Bike Disaster,” the list updates straight away to reflect the new name. You don’t need to refresh or reopen the list to see the result.
Work with multiple customer cards at the same time
You can open several customer cards in their own windows and work with them at once. This is useful when you need to compare information directly, such as viewing the address details on two customers side by side without switching back and forth.
Q&A
How do I open a record in a separate window in Business Central?
Select the record, such as a customer on the customer card, and use the shortcut Alt+Shift+W. You can also choose to view it in a separate window from the page actions. The record opens in its own window that you can keep open alongside other pages.
Do changes I make in a separate window update the list automatically?
Yes. When you edit a record in its own window, the change appears immediately in the list view. For example, changing a customer name updates the name in the list right away without a refresh.
Can I view two customer cards at the same time?
Yes. You can open multiple customer cards in separate windows and work with them simultaneously, which makes it easy to compare details like address information on two customers at once.