When you use master data synchronization between companies in Business Central, failed records block the rest of the synchronization. The master company will not attempt to synchronize again until you resolve the errors on the failed records.
You can clear the blockage by setting the failed records to skip synchronization. This tells the system to leave those records out of the synchronization process so the remaining data can sync.
You can set skip synchronization on a single record or on several records at once. When you are ready to bring a record back into synchronization, you uncheck the skip synchronization setting on that record.
Failed records block master data synchronization in Business Central
In a subscriber company, you may end up with records that have not synchronized because of errors. In this example, six records failed to sync. As long as these errors are unresolved, the master company will not try to synchronize again. The failed records hold up the whole process.
To get synchronization running again, you need to deal with the records that are causing the errors.
How to set a record to skip synchronization
Open the list of records that have not synchronized. If you only want to handle a single record, select it and use the action to set skip synchronization. The system will then skip that record when it synchronizes.
You can also set skip synchronization on several records at once. Select the records you want to exclude and apply the setting to all of them in one step.
Once your records are set to skip synchronization, the system stops trying to synchronize them. That allows the remaining records to sync without being blocked by the failed ones.
Bringing records back into synchronization
When you have fixed the underlying problem, you can return a record to normal synchronization. Open the record and uncheck the skip synchronization setting. From that point, the system will include the record in synchronization again.
Q&A
Why does master data synchronization stop in Business Central?
The master company will not attempt synchronization again if there are records in the subscriber company that failed to sync because of errors. The failed records block the rest of the synchronization until you resolve them.
How do I let synchronization continue when a record keeps failing?
Set the failed record to skip synchronization. The system then leaves that record out of the synchronization process, so the remaining records can sync without being held up.
Can I skip synchronization on multiple records at once?
Yes. You can set skip synchronization on a single record or select several records and apply the setting to all of them in one step.
How do I include a record in synchronization again after skipping it?
Open the record and uncheck the skip synchronization setting. The system will then include the record in synchronization again.