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Troubleshooting if records are not synchronized

Daily use for the Subscriber
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Videos with the tag "Commonly Used" describes the functionality that is used by most companies. Commonly Used This video includes functionality from the app "Global Master Data Sync" which is available at Microsoft AppSource. Click to visit AppSource. Global Master Data Sync

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Presenter: Dennis Schumacher, Sr. Business Central Cons.

In our subscriber company, you have now done the synchronization.

But we still see that we have one record data that haven’t been synchronized.

We will now try to do the troubleshooting of what that cause could be.

Open up the record data, we can see that we have one customer that haven’t been synchronized.

And we have the error message telling us that this is due to the payment terms code which contains value of our current month plus 90 days.

And that cannot be found in the related table payment terms.

So for instance, it wouldn’t be that we should create that payment term manually.

Or maybe we should go back to our master company to see if that table should then be synchronized into our subscribers.

The error message that will get will always be a standard business central error message, which will tell you what that cause will then be.

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