In a multi-company setup in Business Central, you can track shipment status across companies. When the supply company posts a shipment, the corresponding sales order in the sales company updates automatically to reflect the shipped quantity.
You do not need to manually update the sales order in the sales company. After the supply company posts the shipment, refresh the page on the sales order and the shipped quantity appears.
Tracking shipment status between sales and supply companies
When you run more than one company in Business Central and orders flow between them, it helps to see directly on the sales order whether the goods have actually left the warehouse. The setup works so that when the supply company ships an order, that status is reflected on the sales order in the sales company.
Here is how it plays out in practice. You start in the sales company with a sales order that has not been shipped yet. Nothing has gone out the door, and the sales order shows no shipped quantity.
Posting the shipment in the supply company
You then move over to the supply company, where the same order is waiting. At this point nothing has been shipped. You post the shipment, and the order is now marked as shipped in the supply company.
Automatic update on the sales order in the sales company
Back in the sales company, you open the same sales order again. After refreshing the page, you can see that the quantity has been shipped. The shipment posted in the supply company carried straight over to the sales order, so the two companies stay in sync without any manual handling.
Q&A
What happens to the sales order when the supply company posts a shipment?
The sales order in the sales company updates automatically to show the shipped quantity. You do not need to enter the shipment manually in the sales company.
Why does the sales order not show the shipped quantity right away?
You may need to refresh the page on the sales order in the sales company. After updating the page, the shipped quantity appears.